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Speaking up in meetings is difficult enough – especially when it’s not in your native language, right? But it’s even more of a challenge when people are in different locations. When should you speak? Will others listen? What do they think of you? Conference calls:...
You’ve probably heard that it’s good to use gestures in presentations, but maybe you feel uncomfortable and aren’t sure how to use gestures. One easy way to get started is to use gestures related to numbers. I’ve lost count of how many presentations I’ve seen in...
Have you ever panicked when suddenly asked to speak at an event or meeting? Speaking in public is scary enough even when you’ve had time to prepare. And worse when it’s impromptu, right? So here’s a quick tip from a recent experience. Attending a Tokyo University...
“Should I start my presentation with an attention grabber or self introduction?” This is a question I received recently. My answer: “It depends on your audience.” Look online for advice on the best way to start a presentation, and you’ll find numerous types of “hook”...
Yesterday, I coached a lovely Japanese lady. She had a communication-related goal, but hadn’t been making progress. I asked her why she wanted to achieve that goal, and she gave a reason. I then asked why that was important to her, so she gave a deeper reason. I...
In Step 1 of this series, we talked about preparing to listen by removing distractions and empathizing. In Step 2, I introduced four tips to connect with the other person. Once you’ve focused and connected, it’s crucial to confirm that you’ve understood what the other...
In Step 1 of this series, we talked about preparing to listen by removing distractions and empathizing. Once you're ready to focus on the other person, use these four simple ways to connect in a conversation. Four Simple Ways to Connect in Conversation 1. Make eye...
Stephen Covey famously said, “Most people do not listen with the intent to understand; they listen with the intent to reply.” I’d like to offer another observation, “Many people do not listen with the intent to understand; they listen with the intent to maintain...
Do you want to present with more clarity and confidence at conferences, team meetings, or sales pitches? Are you too busy to attend a presentation skills course in person? Would you like ongoing online encouragement to help you create great presentation habits? If so,...
I'm so happy to see more people reading and talking about 英語の仕事術 - a book to help Japanese people communicate with more clarity and confidence in the global workplace. The five chapters cover 1. Listening and questioning 2. Giving presentations 3. Participating in...
I constantly encourage people in workshops, webinars, and coaching sessions to push out of their comfort zones to learn something new. I just did that. After running my business as a sole proprietorship for almost three years, I established the company Sasuga...
“When I’m giving a presentation, what should I do if I don’t know the answer to a question or need time to think?” People ask me this a lot. So let me share four tips here. 1. Paraphrase “Paraphrasing” means repeating in your own words what someone else said....