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A leadership story and lesson I’ll never forget Greetings from the UK! I’m in Yorkshire for a few weeks, visiting parents with my daughter and her boyfriend (husband is home with the cat). You might think I’m escaping the heat of the Japan summer, but it was 33...
Five Strategies to Respond—and How to Choose the Right One TLDR Workplace conflict causes stress and adversely impacts outcomes. Most of us respond to it the same way every time without carefully considering the best approach—whether that’s welcoming it, avoiding...
How to run effective meetings in global teams—while respecting Japanese cultural norms TLDR Meetings take up a huge amount of time at work, but a surprising amount of that time is wasted. In this post, I share three Facilitation Keys and a simple process to deal...
How to look and sound more confident on video calls—starting today TLDR Online meetings are a handy tool for remote communication, but have you ever considered how you might be losing credibility and trust with your colleagues, clients, and other...
Why your introduction makes or breaks your presentation—and a simple structure to get it right every time TLDR Nerves before a presentation are completely normal—even for experienced presenters. One big thing that helps is having a reliable structure so you...
How to listen so people feel heard—and ask questions so you actually understand TLDR Miscommunication at work costs more than most of us realize—in wasted time, missed deadlines, and unnecessary stress. The good news? Two skills can transform this: listening with...
Last week, I had the privilege of leading a 1-day workshop for female leaders at a stunning offsite in Hokkaido—Niki Hills Winery (highly recommend a visit!).The day before, I was treated to a winery tour and tasting. But the most memorable part? Seeing...
Have you ever given a presentation that didn’t go as planned? Maybe you had problems with the slides, your mind went blank, or something else threw you off? If so, you’re not alone. Even experienced speakers face challenges—and I certainly did during my...
Have you ever had an ice bath?I took the plunge on a recent family holiday to Thailand.This is something I thought I’d never do. I thought people who did it were mad. Even though I’d heard the benefits of improved circulation and sleep, reduced inflammation and...
If you use presentation slides in your work, how much time do you spend creating them? How confident are you that they convey your message clearly? How engaging and persuasive are your slides? Since my early days as a “communication specialist” with McKinsey Japan,...
Have you been in a presentation where the speaker is using a laser pointer? This could be in person or online. You see that little red dot shakily attempting to underline a phrase, whizzing from one side of the screen to the other, and even twirling in circles. Have...
If you’re like many busy business professionals, you’re rushing to finish your presentation slides at the last minute and definitely don’t have time to practice your delivery. Sound familiar? Here’s the problem… Your slides may be logical, comprehensive, and...