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Conference calls are a challenge for multiple reasons, including technical problems, time zone difficulties, and feeling a lack of confidence about speaking up — especially in your non-native language. You can’t change technical problems (except for checking in...
Do you work with colleagues in multiple locations? Have you experienced the miscommunication and frustration that come from a lack of face-to-face meetings, different languages and cultures, and varied time zones? I first learned how to work effectively with remote...
In my last post, I introduced the benefits of picturing your communication as a game of tennis - with the ball going back and forth between the players. That’s not always the best game to play though. I should be polite on conference calls and let others speak, right?...
Can’t see the video player above? Watch it on YouTube. Scroll down for the full video transcript Conference calls are a challenge for multiple reasons: technical problems, time zone difficulties, and confidence issues -- especially if you're speaking in your...
Participants in my working globally workshops often raise the issue of the time difference for conference calls with the U.S. and Europe. Unfortunately, colleagues in those regions sometimes seem to forget about or be unaware of the time in Japan. Or maybe they are...
In the last post, I recommended dialing in early to conference calls to allow time for technical trouble, hear the important information, and show respect for your colleagues. Dialing in early sets you up for success and helps your confidence. But then comes the big...
Speaking up in meetings is difficult enough – especially when it’s not in your native language, right? But it’s even more of a challenge when people are in different locations. When should you speak? Will others listen? What do they think of you? Conference calls:...
I'm so happy to see more people reading and talking about 英語の仕事術 - a book to help Japanese people communicate with more clarity and confidence in the global workplace. The five chapters cover 1. Listening and questioning 2. Giving presentations 3. Participating in...
Nervous about joining telephone conferences? Shy to speak up? Worried what you sound like? Unsure you can say something useful? You’re not alone. Clients often ask me for advice on this, so I’ve developed a 45-minute webinar to share easy and practical tips to help...