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As human beings, we’re selective about what we remember. And in a global workplace, our interpretations vary about what’s been said or agreed on due to different backgrounds, beliefs, and values. This makes meeting notes mighty important to avoid inefficiency and...
Let’s make this easy. After all, the word “facilitate” comes from the Latin “facilis,” which means “easy.” It’s the facilitator’s role to make it easy for participants to achieve the meeting goals. Remembering just 3 things will make it easier for you to facilitate...
Do you attend unnecessary, unproductive, or uninspiring meetings? As well as being demotivating for attendees, such meetings are a huge and avoidable cost for organizations. Think of the hourly cost of each person in the meeting and how that money or time could be...
Yesterday, I coached a lovely Japanese lady. She had a communication-related goal, but hadn’t been making progress. I asked her why she wanted to achieve that goal, and she gave a reason. I then asked why that was important to her, so she gave a deeper reason. I...
I'm so happy to see more people reading and talking about 英語の仕事術 - a book to help Japanese people communicate with more clarity and confidence in the global workplace. The five chapters cover 1. Listening and questioning 2. Giving presentations 3. Participating in...
What difficulties do you face when running meetings? Not achieving the goal No clear goal to start with People arriving late or leaving early Struggle getting some to speak up or getting others to shut up Trouble managing differences of opinion Easily going off track...
While I was visiting the UK over the summer with my daughter, my father drove us up and down the British Isles to see old friends (thanks, dad!). For each part of the trip, he punched the destination into his GPS (what Brits call a “sat nav”), and the GPS planned the...
Do you ever disagree with what's being said in a meeting, but stay quiet? You doubt your judgment or simply want to keep the peace? Or perhaps you don't question what your colleagues propose – just happily go along with it? Sadly, this often results in weak decision...