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“The most common form of stress that we experience is the feeling of being overwhelmed with far too much to do and having too little time to do it in.” - Brian Tracy International The other day, I asked participants in an online training their biggest problem with...
– a conversation with Miyako Hazama In the early days of her corporate career, Miyako Hazama thought she was too gentle to be a good negotiator – and she didn’t want to be criticized for being too pushy. Meanwhile, her male colleagues seemed to be able to calculate...
- An Interview with Miho Noguchi We all have embarrassing moments - such as going blank in a presentation, forgetting an important person’s name, sending a message to the wrong recipients, spilling something down a white shirt, breaking wind in a quiet office full of...
Do you feel upset or frustrated because your colleague or your boss has a negative attitude? Have you noticed how negativity can be infectious - it easily spreads through the workplace? In many cases, you can turn negativity to a positive contribution. And even if...
Your know your business area well and can easily talk about it in a normal conversation. But, if you’re like most people, you feel nervous when you have to present in front of a client at a meeting or in front of colleagues on a call or in front of an audience at an...
Here’s a post for my Japanese readers who are keen to communicate with clarity and confidence in global business. Do you struggle to find the proper words to express yourself in English? You may feel frustrated at work because you can’t show your true capability and...
When was the last time you were annoyed with someone? You were sure that what happened was the other person’s fault. Have you heard the saying “When you point your finger at someone else, three fingers are still pointing back at you”? This was my experience recently....
Can’t see the video player above? Watch it on YouTube. Transcript Last week, we talked about how to say no to avoid being overloaded, potentially harming relationships, maybe even feeling physically or emotionally unwell. So how to say no is really about communicating...
Can’t see the video player above? Watch it on YouTube. Transcript Do you want to do a great job at work, but you find that you're responding to requests from other people? You're putting out fires and dealing with small issues, so that you're not getting to the really...
Can’t see the video player above? Watch it on YouTube. Transcript Hellooo! Do you have a co-worker, or someone in your life, who does something that you don’t like? Something that maybe causes you extra work or just frustrates you. And then you have a choice, you can...
Yesterday, I coached a lovely Japanese lady. She had a communication-related goal, but hadn’t been making progress. I asked her why she wanted to achieve that goal, and she gave a reason. I then asked why that was important to her, so she gave a deeper reason. I...
I'm so happy to see more people reading and talking about 英語の仕事術 - a book to help Japanese people communicate with more clarity and confidence in the global workplace. The five chapters cover 1. Listening and questioning 2. Giving presentations 3. Participating in...