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Here’s a post for my Japanese readers who are keen to communicate with clarity and confidence in global business. Do you struggle to find the proper words to express yourself in English? You may feel frustrated at work because you can’t show your true capability and...
Do you work with colleagues in multiple locations? Have you experienced the miscommunication and frustration that come from a lack of face-to-face meetings, different languages and cultures, and varied time zones? I first learned how to work effectively with remote...
Even if you clarify the meeting goals and roles of each participant, the conversation can easily go off track if the facilitator fails to align everyone on the ways that you will get things done in a meeting. Let me give you two examples: brainstorming and decision...
What role do you play in meetings? Is everyone in your meetings clear about their role and how best to contribute to achieving the meeting goals? Like unclear goals, a lack of clear roles leads to poor results, wasted time, and disengaged or frustrated colleagues. So...
Do you have a facilitator in your business meetings? It’s the facilitator’s role to lead the meeting and make it easy for participants to achieve the meeting goals. Did you know that the word “facilitate” comes from the Latin “facilis,” which means “easy”? Sadly, in...
Do you wonder what to do with your hands when giving presentations? Let me first share with you what NOT to do - three common hand positions to avoid if you want to build trust with your audience and get your message across clearly. 1. The fig leaf The “fig...
In my last post, I introduced the benefits of picturing your communication as a game of tennis - with the ball going back and forth between the players. That’s not always the best game to play though. I should be polite on conference calls and let others speak, right?...
This week and next, I’ll share two common communication styles that I often see among my corporate clients. These communication styles don’t work well. If one of these sounds like your style, I have a new approach for you - so that you can communicate more effectively...
Picture this: A talented Japanese businesswoman is updating an executive from global headquarters on the progress of a new project. She has good news, but the executive thinks things aren’t going so well. Or picture this: A Japanese businessman is presenting to a...
An Interview With Haruka Mera, Founder and CEO of ReadyFor Inc. Haruka Mera has helped 250,000 people raise 3.86 billion yen to achieve their dreams through her crowdfunding business and website ReadyFor. How amazing is that? What’s more, she started the business when...
Can’t see the video player above? Watch it on YouTube. Scroll down for the full video transcript Considering how much time we spend in business meetings and the cost of each person in each meeting, it’s crucial to make meanings meaningful. If one person keeps talking,...
Can’t see the video player above? Watch it on YouTube. Transcript What is a good question? That is a good question. Why is “What is a good question” a good question? Because it's something that I’m curious about and I'm guessing that you're curious too because why...