What do you do when you make a mistake?
How do you react when a colleague makes a mistake?
After we published our celebratory episodes of the Sasuga! Podcast with fabulous soundbites of advice from past guests, I suddenly realized…
… we’d missed out one of the guests who’d sent us an audio clip!!!
I told my team member who’d overseen the project, and she immediately replied and said she would write an apology immediately. I followed that with my personal apology (I use apologies sparingly – only when they’re really needed, so that they’re more meaningful).
In Episode 103 of the Sasuga! Podcast, you’ll hear
- How the guest responded
- How to move on from negative feelings when you’ve messed up
- When you manage a team and someone makes a mistake, who’s responsible?
Enjoy!