by Helen Iwata | Nov 28, 2016 | Communication Skills
この記事では、会話中に話を理解していることを示すために使える、二つのフレーズをご紹介しています。記事は英語です。どうぞお役立てください！ In Step 1 of this series, we talked about preparing to listen by removing distractions and empathizing. In Step 2, I introduced four tips to connect with the other person. Once you’ve focused and...
by Helen Iwata | Nov 28, 2016 | All, Communication Skills, Effective Facilitation, Managing Conflict, Productive Meetings
この記事では、質問をすることで、職場での不必要なコンフリクトを回避するためのヒントをご紹介しています。記事は英語です。どうぞお役立てください！ Yesterday, I coached a lovely Japanese lady. She had a communication-related goal, but hadn’t been making progress. I asked her why she wanted to achieve that goal, and she gave a reason. I then...
by Helen Iwata | Oct 20, 2016 | Announcements, Communication Skills
この記事では、私がビジネス上のチャレンジに挑んだことで学んだ二つのレッスンをご紹介しています。記事は英語です。どうぞお役立てください！ It’s so easy when facing a hurdle to give up and settle for what we’ve got, right? We tell ourselves, “It’s too difficult. I can’t do it. I’m not good enough.” Or we justify our inaction with...
by Helen Iwata | Oct 20, 2016 | Communication Skills
この記事では、自分自身とのコミュニケーションが他人とのコミュニケーションと同等に重要であることをお話しています。記事は英語です。どうぞお役立てください！ One day, I was taking a low-cost carrier flight from Manchester to Paris. The aircraft was old, cramped, and grubby. When we deplaned, everyone piled onto a bus that drove us a long, long way...
by Helen Iwata | Oct 20, 2016 | Communication Skills, Managing Conflict
この記事では、グローバルな職場で誤解を回避する一つの方法をご紹介しています。記事は英語です。どうぞお役立てください！ I asked Sasuga! Tips For You readers their biggest communication difficulty at work. One replied, “Avoiding misunderstandings.” I can understand that. You too? I have one quick and super effective tip for you....
by Helen Iwata | Apr 24, 2014 | All, Communication Skills, Personal Growth, Presentation Skills
この記事では、「er（えー）」や「um（えっと）」を言わないようにする方法をご紹介しています。記事は英語です。どうぞお役立てください！ Coaching a Japanese executive in presentation skills a few weeks ago, the first time I asked him to stand up and speak he began with, “I, er, would, er, like, er, to, er…” It was the worst case of the...
