What is it about difficult conversations at work that many of us dread?
For example, you have to tell a colleague that their work was unsatisfactory or that their job is at risk.
Or you have to deliver the news that a deadline can’t be met or results aren’t what was expected.
The tension you feel usually comes down to two things:
- You don’t want to upset the other person
- You’re concerned what they’ll think of you
Well, guess what?
No matter how much you dread the situation, that’s not going to change how upset they are or what they think of you.
But instead of stressing yourself about an upcoming difficult conversation, you can use specific strategies and techniques to help the conversation go more smoothly and for you to feel better.
In Episode 149 of the Sasuga! Podcast, you’ll hear
- 4 keys to consider about the person you’re talking with to help you find the right words
- How to handle emotions – both yours and theirs
- Typical mistakes that make difficult conversations harder than they need to be
Enjoy!
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Links for you
In this episode, I mention the Speak Like An Expert Online course. If it’s important for you to communicate clearly, confidently, and convincingly with your colleagues and clients or customers…
Click here to discover all the ways this comprehensive, self-study course can help you.