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Below, you’ll find my latest blog posts to help you do brilliant work without sacrificing your personal life – less effort, more impact!
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In Step 1 of this series, we talked about preparing to listen by removing distractions and empathizing. Once you're ready to focus on the other person, use these four simple ways to connect in a conversation. Four Simple Ways to Connect in Conversation 1. Make eye...
Stephen Covey famously said, “Most people do not listen with the intent to understand; they listen with the intent to reply.” I’d like to offer another observation, “Many people do not listen with the intent to understand; they listen with the intent to maintain...
Do you want to present with more clarity and confidence at conferences, team meetings, or sales pitches? Are you too busy to attend a presentation skills course in person? Would you like ongoing online encouragement to help you create great presentation habits? If so,...
I'm so happy to see more people reading and talking about 英語の仕事術 - a book to help Japanese people communicate with more clarity and confidence in the global workplace. The five chapters cover 1. Listening and questioning 2. Giving presentations 3. Participating in...
I constantly encourage people in workshops, webinars, and coaching sessions to push out of their comfort zones to learn something new. I just did that. After running my business as a sole proprietorship for almost three years, I established the company Sasuga...
“When I’m giving a presentation, what should I do if I don’t know the answer to a question or need time to think?” People ask me this a lot. So let me share four tips here. 1. Paraphrase “Paraphrasing” means repeating in your own words what someone else said....
This post isn’t about communication. I really wanted to share this information though because this could make a HUGE difference to your business and life. It did to mine. If you’re uninspired by your corporate job and would love a way out, or if you’re a budding...
A reader of the free monthly newsletter Sasuga! Tips For You recently emailed to suggest that I host a webinar on “how to participate in webinars and use them to your advantage.” So that’s what I’m doing 08:00-08:30 on Tuesday, October 27, Japan time. Part one: I’ll...
I love sharing communication tips – especially presentation skills tips – through this blog, the Sasuga! Tips For You free monthly newsletter, and Twitter. I’m passionate about helping people to present with more confidence and clarity, whether in front of big...
While rearranging the chairs in the meeting room of a large corporation in central Tokyo recently, I realized that I now have no qualms about rolling up my sleeves and shifting the room layout to improve the presentation impact. In the past, I might have hesitated and...
This was a question from Stuart Ayre through the Sasuga! Communications website. Thinking the topic might also help others, I’m sharing my response here. I’m assuming two things. First, I know who the audience is and have a clear message that is helpful for them....
I’ll never forget when a European colleague started a serious Japanese business presentation with “Tsumaranai nihongo de moshiwake gozaimasen” (I apologize for my boring Japanese). It was a genuine mistake. He meant to say “tsutanai nihongo” (poor Japanese). The...