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Even while moderating a recent panel discussion, I was furiously taking notes of all the professional insights and women’s leadership stories that speakers Catherine Ohura, Akiko Kikuchi, and Tomoko Minagawa shared. We kept Chatham House Rules, so here are...
A different way to improve communication skills “I broke this in the first 48 hours.” That’s what my Japanese client said to me as she showed me her bracelet on our coaching call. We’d been working on removing from her communication several words that lowered her...
A mindset shift from my recent podcast chat Did you know July 15 is National Give Something Away Day? It just happened that on that day, I was interviewed on a livestream of the Matcha with Jason Podcast, in collaboration with the British Chamber of Commerce in Japan....
A leadership story and lesson I’ll never forget Greetings from the UK! I’m in Yorkshire for a few weeks, visiting parents with my daughter and her boyfriend (husband is home with the cat). You might think I’m escaping the heat of the Japan summer, but it was 33...
Five Strategies to Respond—and How to Choose the Right One TLDR Workplace conflict causes stress and adversely impacts outcomes. Most of us respond to it the same way every time without carefully considering the best approach—whether that’s welcoming it, avoiding...
How to run effective meetings in global teams—while respecting Japanese cultural norms TLDR Meetings take up a huge amount of time at work, but a surprising amount of that time is wasted. In this post, I share three Facilitation Keys and a simple process to deal...
How to look and sound more confident on video calls—starting today TLDR Online meetings are a handy tool for remote communication, but have you ever considered how you might be losing credibility and trust with your colleagues, clients, and other...
Why your introduction makes or breaks your presentation—and a simple structure to get it right every time TLDR Nerves before a presentation are completely normal—even for experienced presenters. One big thing that helps is having a reliable structure so you...
How to listen so people feel heard—and ask questions so you actually understand TLDR Miscommunication at work costs more than most of us realize—in wasted time, missed deadlines, and unnecessary stress. The good news? Two skills can transform this: listening with...