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Essentialism has been my favorite book for a long time, but I’ve now found another that I’m obsessed with. I read it and then immediately started rereading it: The Big Leap by Gay Hendricks. I’ve been quoting Gay Hendricks for a while after I heard him say on a...
Picture this: A talented Japanese businesswoman is updating an executive from global headquarters on the progress of a new project. She has good news, but the executive thinks things aren’t going so well. Or picture this: A Japanese businessman is presenting to a...
I'm thrilled to share this interview with Toru Nishikawa, president and CEO of Preferred Networks, Inc., in which he tells us how he prepared for a keynote speech in the United States. We talk about overcoming nerves how not to go blank building confidence the...
The other day, I lied. I was HORRIFIED because I like to think of myself as an honest person. But the lie just plopped out of my mouth before I could even think. While ordering lunch, I told the lady selling Thai food from a truck near my office that I’d just got back...
Can’t see the video player above? Watch it on YouTube. Transcript What is a good question? That is a good question. Why is “What is a good question” a good question? Because it's something that I’m curious about and I'm guessing that you're curious too because why...
You’ve probably heard that it’s good to use gestures in presentations, but maybe you feel uncomfortable and aren’t sure how to use gestures. One easy way to get started is to use gestures related to numbers. I’ve lost count of how many presentations I’ve seen in...
Yesterday, I coached a lovely Japanese lady. She had a communication-related goal, but hadn’t been making progress. I asked her why she wanted to achieve that goal, and she gave a reason. I then asked why that was important to her, so she gave a deeper reason. I...
“My jacket,” replied one workshop participant when I asked her what she liked about her presentation as we reviewed a video of it. We all laughed. At least she told me something she liked. Frequently, people immediately respond with what they don’t like when I ask...
Coaching a Japanese executive in presentation skills a few weeks ago, the first time I asked him to stand up and speak he began with, “I, er, would, er, like, er, to, er…” It was the worst case of the “ers” that I’d ever heard. People often claim that they say “er” or...