Can’t see the video player above? Watch it on YouTube. Transcript What should you do with your hands during a presentation? I have two recommendations. First, use open hand positions. Open hand positions are good to build trust with the audience. And it’s important to...
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How Can I Get What I Want?
Can’t see the video player above? Watch it on YouTube. Transcript Hellooo! Do you have a co-worker, or someone in your life, who does something that you don’t like? Something that maybe causes you extra work or just frustrates you. And then you have a choice, you can...
Should I Start With The Conclusion?
Can’t see the video player above? Watch it on YouTube. Transcript Hello and welcome to this new series, in which I'm answering questions about how to communicate with clarity and confidence in global business. So our question today is "In business, should I start with...
Speak in the Audience’s Language
An Interview with The Suitcase Entrepreneur Natalie Sisson I’m thrilled to be able to introduce Natalie Sisson to you in the second in our series interviewing amazing working women who reveal their communication successes and struggles. I first discovered Natalie...
3 Tips For Effective Number Gestures In Presentations
You’ve probably heard that it’s good to use gestures in presentations, but maybe you feel uncomfortable and aren’t sure how to use gestures. One easy way to get started is to use gestures related to numbers. I’ve lost count of how many presentations I’ve seen in...
Why Ask More Questions? And A Word Of Warning…
Yesterday, I coached a lovely Japanese lady. She had a communication-related goal, but hadn’t been making progress. I asked her why she wanted to achieve that goal, and she gave a reason. I then asked why that was important to her, so she gave a deeper reason. I...
3 Steps For Better Listening – Step 3
In Step 1 of this series, we talked about preparing to listen by removing distractions and empathizing. In Step 2, I introduced four tips to connect with the other person. Once you’ve focused and connected, it’s crucial to confirm that you’ve understood what the other...
3 Steps For Better Listening – Step 2
In Step 1 of this series, we talked about preparing to listen by removing distractions and empathizing. Once you're ready to focus on the other person, use these four simple ways to connect in a conversation. Four Simple Ways to Connect in Conversation 1. Make eye...
3 Steps For Better Listening – Step 1
Stephen Covey famously said, “Most people do not listen with the intent to understand; they listen with the intent to reply.” I’d like to offer another observation, “Many people do not listen with the intent to understand; they listen with the intent to maintain...
英語の仕事術 – for clear, confident communication in global business
I'm so happy to see more people reading and talking about 英語の仕事術 - a book to help Japanese people communicate with more clarity and confidence in the global workplace. The five chapters cover 1. Listening and questioning 2. Giving presentations 3. Participating in...
Success and happiness in the global workplace – I’m on a mission!
I constantly encourage people in workshops, webinars, and coaching sessions to push out of their comfort zones to learn something new. I just did that. After running my business as a sole proprietorship for almost three years, I established the company Sasuga...
Free webinar: “What’s a webinar?” and Communication Q&A
A reader of the free monthly newsletter Sasuga! Tips For You recently emailed to suggest that I host a webinar on “how to participate in webinars and use them to your advantage.” So that’s what I’m doing 08:00-08:30 on Tuesday, October 27, Japan time. Part one: I’ll...