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Below, you’ll find my latest blog posts to help you do brilliant work without sacrificing your personal life – less effort, more impact!
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An Interview with The Suitcase Entrepreneur Natalie Sisson I’m thrilled to be able to introduce Natalie Sisson to you in the second in our series interviewing amazing working women who reveal their communication successes and struggles. I first discovered Natalie...
You’ve probably heard that it’s good to use gestures in presentations, but maybe you feel uncomfortable and aren’t sure how to use gestures. One easy way to get started is to use gestures related to numbers. I’ve lost count of how many presentations I’ve seen in...
Yesterday, I coached a lovely Japanese lady. She had a communication-related goal, but hadn’t been making progress. I asked her why she wanted to achieve that goal, and she gave a reason. I then asked why that was important to her, so she gave a deeper reason. I...
In Step 1 of this series, we talked about preparing to listen by removing distractions and empathizing. In Step 2, I introduced four tips to connect with the other person. Once you’ve focused and connected, it’s crucial to confirm that you’ve understood what the other...
In Step 1 of this series, we talked about preparing to listen by removing distractions and empathizing. Once you're ready to focus on the other person, use these four simple ways to connect in a conversation. Four Simple Ways to Connect in Conversation 1. Make eye...
Stephen Covey famously said, “Most people do not listen with the intent to understand; they listen with the intent to reply.” I’d like to offer another observation, “Many people do not listen with the intent to understand; they listen with the intent to maintain...
I'm so happy to see more people reading and talking about 英語の仕事術 - a book to help Japanese people communicate with more clarity and confidence in the global workplace. The five chapters cover 1. Listening and questioning 2. Giving presentations 3. Participating in...
I constantly encourage people in workshops, webinars, and coaching sessions to push out of their comfort zones to learn something new. I just did that. After running my business as a sole proprietorship for almost three years, I established the company Sasuga...
A reader of the free monthly newsletter Sasuga! Tips For You recently emailed to suggest that I host a webinar on “how to participate in webinars and use them to your advantage.” So that’s what I’m doing 08:00-08:30 on Tuesday, October 27, Japan time. Part one: I’ll...
I asked Sasuga! Tips For You readers their biggest communication difficulty at work. One replied, “Avoiding misunderstandings.” I can understand that. You too? I have one quick and super effective tip for you. But it can take a bit of courage to put into practice –...
One day, I was taking a low-cost carrier flight from Manchester to Paris. The aircraft was old, cramped, and grubby. When we deplaned, everyone piled onto a bus that drove us a long, long way to the gate. The little voice in my head was grumbling about the...
It's so easy when facing a hurdle to give up and settle for what we’ve got, right? We tell ourselves, “It’s too difficult. I can’t do it. I’m not good enough.” Or we justify our inaction with excuses. And there’s no one to tell us we’re talking rubbish. But how about...