Can’t see the video player above? Watch it on YouTube. Scroll down for the full video transcript Conference calls are a challenge for multiple reasons: technical problems, time zone difficulties, and confidence issues -- especially if you're speaking in your...

Participants in my working globally workshops  often raise the issue of the time difference for conference calls with the U.S. and Europe. Unfortunately, colleagues in those regions sometimes seem to forget about or be unaware of the time in Japan. Or maybe they are...

In the last post, I recommended dialing in early to conference calls to allow time for technical trouble, hear the important information, and show respect for your colleagues. Dialing in early sets you up for success and helps your confidence. But then comes the big...

Speaking up in meetings is difficult enough – especially when it’s not in your native language, right? But it’s even more of a challenge when people are in different locations. When should you speak? Will others listen? What do they think of you? Conference calls:...

Nervous about joining telephone conferences? Shy to speak up? Worried what you sound like? Unsure you can say something useful? You’re not alone. Clients often ask me for advice on this, so I’ve developed a 45-minute webinar to share easy and practical tips to help...