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I love the emphasis on harmony in Japanese society. But it can lead to two problems in business meetings: • Unquestioned agreement. Everyone agrees on an idea or approach – often proposed by the most senior person in the room – without questioning whether it’s really...
Let’s make this easy. After all, the word “facilitate” comes from the Latin “facilis,” which means “easy.” It’s the facilitator’s role to make it easy for participants to achieve the meeting goals. Remembering just 3 things will make it easier for you to facilitate...
Do you attend unnecessary, unproductive, or uninspiring meetings? As well as being demotivating for attendees, such meetings are a huge and avoidable cost for organizations. Think of the hourly cost of each person in the meeting and how that money or time could be...
Yesterday, I coached a lovely Japanese lady. She had a communication-related goal, but hadn’t been making progress. I asked her why she wanted to achieve that goal, and she gave a reason. I then asked why that was important to her, so she gave a deeper reason. I...
I'm so happy to see more people reading and talking about 英語の仕事術 - a book to help Japanese people communicate with more clarity and confidence in the global workplace. The five chapters cover 1. Listening and questioning 2. Giving presentations 3. Participating in...
Do you ever disagree with what's being said in a meeting, but stay quiet? You doubt your judgment or simply want to keep the peace? Or perhaps you don't question what your colleagues propose – just happily go along with it? Sadly, this often results in weak decision...