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One of the funniest moments I remember from my ten years with McKinsey was when I sent an internal chat message to a young consultant who’d done something that I appreciated. I can’t remember now what he’d done, but I’ll never forget what happened later that day. The...
I’m sad when I hear that people spend time and money on training and then don’t put what they’ve learned into practice. What a waste. Mottainai. This applies to me too. I’ve taken courses and not made the most of what I learned. Why do we waste time and money like...
Do you give yourself reasons why you can't do something? "I don't have time." "I'm not good enough." "I should give the opportunity to other people." By doing that, you're arguing for your limitations. If you keep doing that, you prevent yourself from going beyond...
An Interview with Emi Takemura, Co-Founder at FutureEdu Tokyo I met Emi Takemura when we were both speaking at TEDx Roppongi in September 2016. I admired Emi's diligence in preparing for her presentation. When I saw her spending many hours over several days in front...
An Interview with Hiroko Sasaki, President & CEO at ChangeWAVE Inc. After working with Hiroko Sasaki during our McKinsey days, I remember being deeply inspired when I visited her ChangeWAVE Inc. office a short while after I set up my own business in 2013. Hiroko...
Can’t see the video player above? Watch it on YouTube. Scroll down for the full video transcript 3 Essentials To Improve Your Communication In 2017 1. Have Courage Step out of the comfort zone! We need to do this to learn something new. And because...
An Interview with Tiziana Alamprese, Marketing Director at Fiat Chrysler Automobiles Japan I was tickled when I attended Tiziana Alamprese's presentation about pumping more passion into the workplace at an event organized by FEW (For Empowering Women) in Tokyo....
Can’t see the video player above? Watch it on YouTube. Transcript Have you ever been in a meeting where you didn’t agree with what someone said, but you didn’t say anything? Or you didn’t understand something, but you didn’t say anything? Or you thought that you...
Why do Japanese people hesitate to speak up? What communication skill is a must in the global workplace? What one word can help you develop that skill? What makes a good listener? What’s wrong with breaking out of your shell? These are some of the questions we explore...
Can’t see the video player above? Watch it on YouTube. Transcript What should you do with your hands during a presentation? I have two recommendations. First, use open hand positions. Open hand positions are good to build trust with the audience. And it’s important to...
Can’t see the video player above? Watch it on YouTube. Transcript People often ask me how to be a better listener. And this could be whether you're communicating in your native language or you want to improve your ability in another language, such as English or...
Can’t see the video player above? Watch it on YouTube. Transcript Hello and welcome to this new series, in which I'm answering questions about how to communicate with clarity and confidence in global business. So our question today is "In business, should I start with...