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And A Lesson From A Tea Strainer Last week, I was outside Japan, coaching 29 speakers for an Asia regional conference. Let me share with you my top three conference presentation tips (and a surprising lesson) to help you when you next have an opportunity to speak at a...
That’s A Recipe For Disaster! When you see a baby learning to walk, do you say, “That baby’s not good at walking”? Probably not, right? You recognize that the baby is learning by practicing, falling down and getting up again, and often holding a grownup’s hand for...
– Especially In Another Language! When I’m coaching people in presentation skills, I always urge them to talk about a topic they know well and are passionate about. People respond, “But sometimes I have to present information at work that I haven’t created myself and...
Conference calls are a challenge for multiple reasons, including technical problems, time zone difficulties, and feeling a lack of confidence about speaking up — especially in your non-native language. You can’t change technical problems (except for checking in...
An interview with Shizuko Yamasaki, Brand Producer, at Color Preview Co., Ltd. Years ago, I was part of a team working on two books that brought together essays from dozens of respected international business people, politicians, academics, scientists, journalists,...
You may have heard me talk about the benefits of stepping OUT OF your comfort zone. Stepping out of your comfort zone means doing something uncomfortable - like giving a business presentation or telling a colleague that you disagree with his idea. Stepping out of...
Here’s a post for my Japanese readers who are keen to communicate with clarity and confidence in global business. Do you struggle to find the proper words to express yourself in English? You may feel frustrated at work because you can’t show your true capability and...
Have you thought how much stress comes from what we tell ourselves about a situation rather than from the situation itself? Last week, I spent a lovely time in Germany, reuniting with friends from my student days there - 29 years ago!!! On the final morning in our...
Do you work with colleagues in multiple locations? Have you experienced the miscommunication and frustration that come from a lack of face-to-face meetings, different languages and cultures, and varied time zones? I first learned how to work effectively with remote...
Even if you clarify the meeting goals and roles of each participant, the conversation can easily go off track if the facilitator fails to align everyone on the ways that you will get things done in a meeting. Let me give you two examples: brainstorming and decision...
What role do you play in meetings? Is everyone in your meetings clear about their role and how best to contribute to achieving the meeting goals? Like unclear goals, a lack of clear roles leads to poor results, wasted time, and disengaged or frustrated colleagues. So...
Do you have a facilitator in your business meetings? It’s the facilitator’s role to lead the meeting and make it easy for participants to achieve the meeting goals. Did you know that the word “facilitate” comes from the Latin “facilis,” which means “easy”? Sadly, in...